Mobile version of the app is unavailable because it is misconfigured for mobile access

Question

I don't see any requirements aside from the registration one here: https://developers.facebook.com/docs/guides/mobile/web/#register

I've set the Mobile Web URL to the secure canvas url, but am receiving the error Mobile version of the app WishGenies is unavailable because it is misconfigured for mobile access

The only other thing I see presumably has to do w/ the Auth Dialog page, but that just renders a blank screen for me.

Any suggestions?

Answer 1

Ok, so I finally figured out a little about this problem...

Somehow, when the request sends a referrer you get this error ( like a link through a http site ) linking from a https site, or getting the referrer out results in a correct redirect to the mobile site ...

Answer 2

Removing "app-domains" from your basic Facebook Settings will fix this problem.

Facebook bug: http://developers.facebook.com/bugs/124226157757972

Answer 3

The URL for the mobile version of your app must be distinct from the URL for your desktop app. It's a weird constraint, but that's probably what's keeping your app from working.

Answer 4

I had to set Mobile URL to blank under Basic App Settings. And also I had to add rel="noreferrer" on my website. I believe this makes the Mobile URL referrer match the actual referrer because they are both an empty string.

It would probably also work if you had a mobile site URL other than your desktop site and the referrer matched when you direct users to Facebook.