Microsoft SQL Server stuck at "Install_SQLSupport_CPU64_Action"

Question

While installing SQL Server 2017 Developer Edition, I got stuck at "Install_SQLSupport_CPU64_Action", this happened to me for the second time, once at work and once at home.

After searching online I found no solution.

Answer 1

The solution: You will need to browse to this installation path: C:\SQLServer2017Media\<YOUR_SQL_ENU>\1033_ENU_LP\x64\Setup

Then while the setup is stuck at “Install_SQLSupport_CPU64_Action” run SQLSUPPORT.msi

And follow the installation procedure.

Once installed, run the following command in cmd:

taskkill /F /FI "SERVICES eq msiserver"

The SQL Server setup will continue and succeed.

Edit: according to @snomsnomsnom, it seems that SQL Server 2019 unpacks to C:\SQL2019...

if the error code is 0x851a001a, then you need to change the sector size of the hard drives. Here is the guideline for that.

https://learn.microsoft.com/en-us/troubleshoot/sql/admin/troubleshoot-os-4kb-disk-sector-size