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Magento :Password reset link is not working

i am trying to reset my test customer account password for my store, when i click on forgot password link it is asking me for a email address when i enter a valid email address it says the password reset link is sent to your mail & it is forwarding me a link in email when i click on the link it is displaying an error Fatal error: Call to a member function setCustomerId() on a non-object in /var/www/websites/jivity/app/code/core/Mage/Customer/controllers/AccountController.php on line 587 , How can i fix this error?? & Thanx in advance.

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Imran Pasha Avatar asked Oct 27 '11 11:10

Imran Pasha


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How do I reset my Magento password?

Visit your Magento admin backend in a browser, and click the link Forgot your password. Insert your email address, complete the CAPTCHA, and then press on the Retrieve Password button. An email will be send to your email address, containing a password reset link.


1 Answers

Just fixed the same problem on an upgraded 1.6.1.0 site - You are using an out of date customers.xml, diff your copy and app/design/frontend/base/default/layout/customer.xml to find the changes that need doing

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Pickling Jar Avatar answered Oct 14 '22 10:10

Pickling Jar