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LinkedIn share count API (/countserv/count/share) always returns "0"

Tags:

linkedin

Easily seen in the JSON result from this:

https://www.linkedin.com/countserv/count/share?url=https://www.linkedin.com

Which currently returns:

    IN.Tags.Share.handleCount(
     {
      "count":0,
      "fCnt":"0",
      "fCntPlusOne":"1",
      "url":"https:\/\/www.linkedin.com"
    });

Apparently it affects most of the LinkedIn Share buttons/counters out there on the web, including WordPress and other blogs. This has been "broken" since late last week (13 Jan 2018).

I opened a ticket with LinkedIn support. Response was to post here, as this is where the LinkedIn Developers support resides. Hoping for a response that says "Oops, we'll fix this." Or, if deliberately crippled, an announcement that says so. (Twitter made a similar move a few years ago. It was unpopular among developers, but we've moved on.)

like image 645
cjdinger Avatar asked Jan 16 '18 13:01

cjdinger


1 Answers

Further to Chris Hemedingers response, this feature has now been entirely deprecated

Deprecating the inShare Counter

As you can see they have deprecated this saying:

The share count on its own doesn’t fully reflect the impact that a piece of content delivers, and we encourage publishers and other content creators to leverage the inShare plugin as a way to drive conversation and engage with members on LinkedIn.

They then link to the Documentation saying:

Share on LinkedIn plugin will no longer return share count.

This is massively inconvenient for my company as we have just finished construction of a suite of tools powered by this.

like image 123
Adam Garner Avatar answered Sep 28 '22 21:09

Adam Garner