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Is there a way to create a 'sticky' on a github's Issues page?

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github

Getting a flood of the same issues posted after an os upgrade broke something and no current solution at the moment and people are skipping past the readme page. Is there a way to create a sticky at the top of the Issues page of a github issues page to reduce the influx of duplicate reports?

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truth1ness Avatar asked May 18 '15 19:05

truth1ness


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2 Answers

Github has no good solution to this. If you create a CONTRIBUTING.md then github will display a banner on the "new issue" page suggesting that the reporter reads it, but unfortunately if they're already on that page they're unlikely to read it.

I'd suggest proactively reaching out to your community - forums, email, twitter, blog, reddit, whatever will reach them.

Other than that you'll just have to close a bunch of tickets as duplicates. It will help to have one very detailed ticket with information for people to refer to when you close them.

This is based on my experience with a somewhat large project in a similar situation.

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Daenyth Avatar answered Oct 05 '22 08:10

Daenyth


It's a good practice to write an instruction about "The right way to report a bug". It should explain users how to search for an existing issue before creating a new one. A link is then put to the top of readme and on the wiki home page. (example 1, example 2)

As for sticky issues - no way.

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Nick Volynkin Avatar answered Oct 05 '22 08:10

Nick Volynkin