Installed Programs/Computer Info for Web Application

Question

I'm currently developing a support system for a university. The system is written in PHP and I would like to be able to get a current list of software and basic computer information on a computer. Basically when one of the faculty or staff creates a ticket from our web interface, I would like to have a Java Applet or similar that could be run and would return the information to the help desk PHP script. Does something like this exist?

Answer 1

There are lots of programs that do this sort of thing. Googling for "CMDB" should give you a reasonable start -- a couple of them are open source, though others aren't even close to free (e.g., BMC Atrium).

To keep things closer to topical (i.e., programming related), one of the main frameworks for this sort of situation is called Web-Based Enterprise Management (WBEM). On Windows this is implemented as WMI. On Linux there are a couple of implementations including OpenWBEM and HP WBEM.