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Instagram API 500 server error from Hetzner network

Tags:

api

instagram

In a recent days we experience constant failure on API requestrs

$ curl -v https://api.instagram.com/v1/users/111111/?access_token=123234234.sdjsdjhsdfh1

<html><body><h1>500 Server Error</h1>
  An internal server error occured.
</body></html>

The same request made from other network versus the same IP api.instagram.com (forced by hosts) produces OK response always. As the token is the same that is linked to our client_id I suppose we're not Banned/Abused by someone

$ curl -v https://api.instagram.com/v1/users/111111/?access_token=123234234.sdjsdjhsdfh1

{"meta":{"code":200},"data":{"username":".....

It look like Instagram put the limit to access from Hetzner network their API? Does anybody experience the same troubles? Any help please!!

like image 799
Igor Avatar asked Mar 26 '14 16:03

Igor


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1 Answers

Instagram had confirmed the issue with API. The resolution will come up.

Here the recent blog post about the issue

http://developers.instagram.com/post/82701625883/api-returning-500-errors-on-specific-ip

Follow up (15/04/2014 17:30 GMT+1): We've been asked by Instagram to send our servers IPs

Follow up (15/04/2014 19:30 GMT+1): Issue is solved. The API reponding within a 500ms

like image 68
Igor Avatar answered Sep 27 '22 20:09

Igor