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I'm a developer for a small company's team. I am trying to set up Apple's TestFlight service.
I have a Beta submitted for a new release. I have turned on TestFlight testing for this build. However, when I try to invite testers, I am told that I need to enable some users for this role.
When I go to the "Users and Roles – TestFlight Beta Testers – Internal" section of iTunes connect, I see the list of other people in the company's team. There is a check mark to the left of each person to select them. iTunes Connect won't allow me to select any of the users and doesn't give an error.
How can I add testers?
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To add an internal tester, head to the Users and Access section in App Store Connect. For this example, use your own email address. If you were adding other internal testers, you'd use their email addresses and they would carry out the steps of accepting an invitation. Click the + button to add a new user.
To add Internal testers: 1-Navigate back to your app in My Apps, select the TestFlight tab and click Internal Testing on the left-hand side; 2-Now click the (+) sign next to the header Internal Testers; 3-Check the box next to any eligible users who have not already been invited and click Add.
Install TestFlight on the iOS device that you'll use for testing. Open your email invitation or tap the public link on your iOS device. Tap View in TestFlight or Start Testing. If you're testing an app that's for Apple Watch only, tap Install or Update from the Apps list.
The redeem code is sent by mail when you add an external or internal new tester in TestFlight. When you open your app in App Store Connect, go to "My Apps" and select your app. Then go to the "TestFlight" section, complete the "Information" section, and then add external testers as needed and the build to test.
In my case, this happened because I was set up with the Technical role in the iTunes Connect team.
Users with the Technical role are not authorised to add internal beta testers.
You need to find someone within the team who has either the Admin or Legal role in iTunes connect.
This person can then either:
Admin role, at which point, you will be able to add testers yourself.Without the Admin or Legal role, you will not be able to set up testers.
The UI does not seem to have any feedback to inform you of this, which is unfortunate.
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