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I have a ASP application. On click of a particular link, some VB scripts are executed and an ASP page is to be shown, but instead I get a screen that says:
Information Not Available.
The requested URL was rejected. Please consult with your administrator.
Your support ID is: XXXXXXXXXXXXXXXXXXXXXX"
The IIS and event viewer logs do not show any error message.
This happens only for some users, but works fine for other users.
What are the possible causes for this error ?
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A request URL consists of an HTTP method, a base URL, and a resource URI. The request header also includes parameters such as the content type and authorization information.
The HTTP error 404, more commonly called “404 error”, means that the page you are trying to open could not be found on the server. This is a client-side incident which means either the page has been deleted or moved, and the URL has not been modified accordingly, or that you have misspelled the URL.
Your http is being blocked by a firewall from F5 Networks called Application Security Manager (ASM). It produces messages like:
Please consult with your administrator.
Your support ID is: xxxxxxxxxxxx
So your application is passing some data that for some reason ASM detects as a threat. Give the support id to you network engineer to learn the specific reason.
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Encountered this issue in chrome. Resolved by cleaning up related cookies. Note that you don't have to cleanup ALL your cookies.
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