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How to overcome root domain CNAME restrictions?

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Why CNAME Cannot be used for root domain?

A CNAME cannot be placed at the root domain level, because the root domain is the DNS Start of Authority (SOA) which must point to an IP address. CNAME records must point to another domain name, never to an IP address.

Why is my CNAME not propagating?

If your CNAME record is not propagating, is suddenly down, or does not seem to be setup correctly, it could be due to one of the following reasons: It has not propagated yet. It was not setup correctly. There was a settings change on the domain side.

Is there a limit on CNAME records?

You are right, the limit for Record sets per public DNS zone is 10,000 records and applies to all types of DNS records. You can create 10,000 of CNAME records per one Azure DNS domain.


The reason this question still often arises is because, as you mentioned, somewhere somehow someone presumed as important wrote that the RFC states domain names without subdomain in front of them are not valid. If you read the RFC carefully, however, you'll find that this is not exactly what it says. In fact, RFC 1912 states:

Don't go overboard with CNAMEs. Use them when renaming hosts, but plan to get rid of them (and inform your users).

Some DNS hosts provide a way to get CNAME-like functionality at the zone apex (the root domain level, for the naked domain name) using a custom record type. Such records include, for example:

  • ALIAS at DNSimple
  • ANAME at DNS Made Easy
  • ANAME at easyDNS
  • CNAME at CloudFlare

For each provider, the setup is similar: point the ALIAS or ANAME entry for your apex domain to example.domain.com, just as you would with a CNAME record. Depending on the DNS provider, an empty or @ Name value identifies the zone apex.

ALIAS or ANAME or @ example.domain.com.

If your DNS provider does not support such a record-type, and you are unable to switch to one that does, you will need to use subdomain redirection, which is not that hard, depending on the protocol or server software that needs to do it.

I strongly disagree with the statement that it's done only by "amateur admins" or such ideas. It's a simple "What does the name and its service need to do?" deal, and then to adapt your DNS config to serve those wishes; If your main services are web and e-mail, I don' t see any VALID reason why dropping the CNAMEs for-good would be problematic. After all, who would prefer @subdomain.domain.org over @domain.org ? Who needs "www" if you're already set with the protocol itself? It's illogical to assume that use of a root-domainname would be invalid.


CNAME'ing a root record is technically not against RFC, but does have limitations meaning it is a practice that is not recommended.

Normally your root record will have multiple entries. Say, 3 for your name servers and then one for an IP address.

Per RFC:

If a CNAME RR is present at a node, no other data should be present;

And Per IETF 'Common DNS Operational and Configuration Errors' Document:

This is often attempted by inexperienced administrators as an obvious way to allow your domain name to also be a host. However, DNS servers like BIND will see the CNAME and refuse to add any other resources for that name. Since no other records are allowed to coexist with a CNAME, the NS entries are ignored. Therefore all the hosts in the podunk.xx domain are ignored as well!

References:

  • https://www.rfc-editor.org/rfc/rfc1912 section '2.4 CNAME Records'
  • http://www.faqs.org/rfcs/rfc1034.html section '3.6.2. Aliases and canonical names'

I don't know how they are getting away with it, or what negative side effects their may be, but I'm using Hover.com to host some of my domains, and recently setup the apex of my domain as a CNAME there. Their DNS editing tool did not complain at all, and my domain happily resolves via the CNAME assigned.

Here is what Dig shows me for this domain (actual domain obfuscated as mydomain.com):

; <<>> DiG 9.8.3-P1 <<>> mydomain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2056
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.com.          IN  A

;; ANSWER SECTION:
mydomain.com.       394 IN  CNAME   myapp.parseapp.com.
myapp.parseapp.com. 300 IN  CNAME   parseapp.com.
parseapp.com.       60  IN  A   54.243.93.102

My company does the same thing for a number of customers where we host a web site for them although in our case it's xyz.company.com rather than www.company.com. We do get them to set the A record on xyz.company.com to point to an IP address we allocate them.

As to how you could cope with a change in IP address I don't think there is a perfect solution. Some ideas are:

  • Use a NAT or IP load balancer and give your customers an IP address belonging to it. If the IP address of the web server needs to change you could make an update on the NAT or load balancer,

  • Offer a DNS hosting service as well and get your customers to host their domain with you so that you'd be in a position to update the A records,

  • Get your customers to set their A record up to one main web server and use a HTTP redirect for each customer's web requests.


Sipwiz is correct the only way to do this properly is the HTTP and DNS hybrid approach. My registrar is a re-seller for Tucows and they offer root domain forwarding as a free value added service.

If your domain is blah.com they will ask you where you would like the domain forwarded to, and you type in www.blah.com. They assign the A record to their apache server and automaticly add blah.com as a DNS vhost. The vhost responds with an HTTP 302 error redirecting them to the proper URL. It's simple to script/setup and can be handled by low end would otherwise be scrapped hardware.

Run the following command for an example: curl -v eclecticengineers.com


You have to put a period at the end of the external domain so it doesn't think you mean customer1.mycompanydomain.com.localdomain;

So just change:

customer1.com IN CNAME customer1.mycompanydomain.com

To

customer1.com IN CNAME customer1.mycompanydomain.com.