How to configure custom domain for links in Branch.io

Question

How do I set up the custom subdomain for my branch links? Currently I have pointed the cname records to xxxx.app.link and xxxx.test-app.link (I have added 2 CNAME records)

I get the following error when I try to add the sudomain in the dashboard – “Domain not properly configured; please CNAME your domain to ‘custom.bnc.lt’. If you’ve already done this, note that it can take up to several hours to propagate”

Do I have to point the subdoiman to “custom.bnc.lt” If yes, then how will the live and test environment urls be different? Do I have to setup 2 different CNAME records - one for the live version and one for the test version?

EDIT:

It has been several hours since I set up the CNAME records. A simple dig <my custom subdomain> gives the correct result.

Answer 1

Alex from Branch here: You should use custom.bnc.lt as the CNAME for your subdomain(s). The Live and Test environments can use the same URL or can be set separately — completely up to you, since our backend takes care of all the routing details. Our guide for this is here, which you might find useful for reference.