How does one successfully open a Java bug if Sun doesn't respond?

Question

I attempted to open a Java bug last Halloween. I immediately got a response that my submission was accepted, and have heard nothing since. Looking at Sun's web pages, I can't found any contact information where I can inquire. Almost two weeks ago I made a post in the Sun forums in what appears to be the most appropriate area and have no response there either.

Has anyone had success getting Sun to open a bug report after a long period of non-response? Does anyone know who I can contact to find out the current status of my bug report?

For what it's worth, the internal review ID I was given is 1380005.

Edit, added later:

For the curious: What is the bug? The Java Web Start client, when downloading JAR files (or anything else), always adds an If-Modified-Since header (with a time-date equivalent of "-1" -- 1 second before midnight 1-1-1970 -- no matter whether the Java cache is empty or full) and always adds a No-Cache header. Note: This is the client side that supplies the No-Cache header!

Answer 1

I've had mixed results when submitting bug reports. I've submitted quite a few bug reports/RFE's related to the java.util.regex package; they always appeared in the public database within a few weeks, and were usually resolved to my satisfaction fairly quickly. But that's probably because the regex package is small and largely self-contained. I've also submitted a few Swing-related bug reports, and they always took ages to go through, if they went through at all.

But I discovered two things I could do to speed things up: post questions about the bugs in the JavaDesktop forums, and submit patches. It's been a year or more since I was there last, but back then there were actual Sun employees participating those forums, and if they saw merit in your bug report, they could shepherd it through the system--especially if you submitted a patch.

Answer 2

Did you get an email telling you that your bug report will appear in the Bug Database soon? I filed a report once and it took about a week before appearing in the public database. There are also some caveats regarding bugs that will not be on the public database because of "security reasons".