HID: The 'Rate Controlled' connection 'app' access to protected services is denied

Question

We are getting the following error message in our app under certain circumstances. It looks like we cannot perform any network requests. The app launches successfully to the log in screen, but when it tries to contact our server to log in, we get this message.

HID: The 'Rate Controlled' connection 'appname' access to protected services is denied

Some facts:

• This is an ad hoc distributed app. We are testing it right now
• This particular tester is in Thailand right now, it had previously worked (with an earlier version) when he was in the US (the phone is from the US)
• It works on the same phone/os (iPhone 5/iOS 7.1) for someone in the US
• Facebook logs in successfully (using the Facebook SDK and native Facebook login)
• We get this message before we perform the http request, so it seems like a problem with initialization.

Answer 1

I see similar errors in a Cordova-based iOS application and I saw that iOS 7.1 contains security fixes related to the "IOKit HID Event" (iOS 7.1 security content). This may be related.

Answer 2

I had a similar networking problem and also saw this message. The message seems not to be related to networking, it has something to do with HID and appears in my log every time I have a device connected via USB.

In my case the problem was caused by a missing server certificate on the device which might or might not have been removed during a recent iOS update.