Heroku, addons not recognizing verified account

Question

I've verified my account in Heroku by entering my billing information. When I visit http://heroku.com/confirm, it tells me "Your account is already verified".

However, when I run a command to add an add-on, such as heroku addons:add custom_domains, I get this error:

-----> Adding custom_domains to uplate... failed
 !     Please verify your account to install this add-on
 !     For more information, see http://devcenter.heroku.com/categories/billing
 !     Confirm now at https://heroku.com/confirm

Also, when I click on any "Verify" link on the website (like on the add-on pages), I just get redirected to the same page I was on, but it keeps telling me to verify.

Am I missing something? This is my first app on Heroku so I am still a little confused.

Answer 1

You're certainly not doing anything wrong. To make sure it's fresh;

heroku auth:logout
heroku addons:add custom_domains < This will prompt your to enter your heroku credentials

I have seen similar reports of verified accounts not showing as verified - this was actually when a client was trying to scale their dynos and it kept getting stuck in the 'verify' lookp in which case you'll be better off contacting heroku support.