Menu
I signed up for google cloud and recieved 300$ free trial. Recently I wasn't able to ssh into my instance. So I checked the google cloud console and found a message showing you must Enable billing to use further. Now I can't associate my project with the free trial account which has 285$ and 45 days remaining.[Also the number of days left has drastically reduced from 55 to 45 after this]. When I look into the free account it shows closed.
926
If your trial period ends and you haven't set up billing, you receive an email that your Cloud Identity Premium account is suspended. You can still access the Admin console and all your data is retained. You can reactivate your account by setting up your billing.
The free cloud platform tier allows you to access the incredible features of Google's cloud in two different ways: 12-month free trial. Always Free.
If your billing account remains invalid for a protracted period, some resources might be removed from the projects associated with your account. For example, if you use Google Cloud, your Compute Engine resources might be removed. Removed resources are not recoverable.
The free trial account was suspended. Reason - "Unfortunately, we were unable to verify billing instrument ownership using the documents you submitted" says Google.
Solution
Go to: https://support.google.com/payments/contact/verify
Submit Government-issued identification and proof of ownership of billing instrument. The verfication process typically takes less than 24 hours, but, in rare cases, may take a few days
153
For issues like this it's best to contact Google Cloud Support directly. All projects have free access to Billing Support. During the free trial, you can also access technical support using the Free Trial Troubleshooter.
For more info see also 'Get support' and 'Support during the free trial'.
32
If you love us? You can donate to us via Paypal or buy me a coffee so we can maintain and grow! Thank you!
Donate Us With
