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Good tool to collect issues, improvements, ideas [closed]

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requirements

I need a tool for collecting feedback and new ideas inside our company regarding our internal IS product. The problem is the acceptance level for such a tool.
Most of our colleagues are not IT oriented, so a solution like BugZilla or Jira is way to complicated for them to use. You need to create an account, take care of a lot of parameters before submission, new ideas about new software doesn't really fit well in these tools, etc...

So, here are my requirements:

  • No login need, or optional.
  • Few fields to enter.
  • If possible a WYSIWYG editor for the main description field.
  • Web based or E-mail based (we use outlook internaly).
  • Free (as a beer).
  • Not too chaotic (a Wiki is not an option)

I've take a look at uservoice (of course), it's really a nice tool for experienced people, but too complex for my target users.

like image 381
gizmo Avatar asked Nov 06 '08 12:11

gizmo


1 Answers

Is the feedback you are seeking possible to collect through a questionnaire? There are many free solutions that provide you with questionnaire forms very easy to use, and if none apply it is also something relatively easy to implement.

I also do not understand why a wiki will not be a good solution, but regarding the Outlook, you have the possibility of doing simple votes (approve/reject) (yes/no):

See: http://www.microsoft.com/atwork/worktogether/forms.mspx

like image 121
JPCosta Avatar answered Sep 22 '22 16:09

JPCosta