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GitKraken won't open

I've been using GitKraken for a year now with no issues. Then today I go to open it and the app immediately crashes. I have tried restarting my machine (Mac). I've tried reinstalling the app. No luck.

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Matt Avatar asked Jun 04 '18 14:06

Matt


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You can open the terminal or CLI from GitKraken Client! To open the current repo folder in terminal, go to File Open Terminal or use the keyboard shortcuts opt + T (Mac) / alt + T (Windows + Linux).

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1 Answers

Somehow the .gitkraken config file got corrupted. Maybe a new update doesn't work with an old config schema? I don't know. But the way to fix it is delete the .gitkraken and let a new one get generated on the next app open. This means you will need to sign in and clone your repo again.

Steps: (Mac)

  1. Open your finder and navigate to /Users/{user}.
  2. Show the hidden files.

    CMD + SHIFT + .

  3. Delete the .gitkraken folder.

Steps: (Win)

  1. Open explorer and navigate to %appdata%.
  2. Delete the .gitkraken folder.

Then fire up the GitKraken app. Good as new.

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Matt Avatar answered Oct 05 '22 07:10

Matt