I am using Microsoft Dynamics CRM 2013 On-Premise. I am facing with the issue while I am trying to set up any dynamic value to body section of "Send Email" step in CRM 2013 process. Here is steps to reproduce in screenshot form:
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and stack trace:
[2014-05-13 15:40:23.325] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 31 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 0ceffee7-ec5f-4823-a0ce-b2ccb55a910d | ExceptionConverter.ConvertMessageAndErrorCode ilOffset = 0x23B
>System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3AE9E085: System.Xml.XmlException: '&' is an unexpected token. The expected token is '"' or '''. Line 1, position 110.
> at System.Xml.XmlTextReaderImpl.Throw(Exception e)
> at System.Xml.XmlTextReaderImpl.ParseAttributes()
> at System.Xml.XmlTextReaderImpl.ParseElement()
> at System.Xml.XmlTextReaderImpl.ParseElementContent()
> at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
> at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
> at System.Xml.XmlDocument.Load(XmlReader reader)
> at System.Xml.XmlDocument.LoadXml(String xml)
> at Microsoft.Crm.Application.Platform.WorkflowLibrary.PropertyExpressionBuilder.CreateDynamicExpression(WorkflowStep workflowStep, WorkflowAttributeType attributeType, String propertyValue, Boolean isEmailBody)
> at Microsoft.Crm.Application.Platform.WorkflowLibrary.PropertyExpressionBuilder.CreateExpression(WorkflowStep workflowStep, XmlNode propertyNode, String propertyValue, WorkflowAttributeType attributeType, Boolean isEmailBody)
> at Microsoft.Crm.Application.Platform.WorkflowLibrary.PropertyExpressionBuilder.CreateExpression(WorkflowStep workflowStep, String entityName, String xml)
> at Microsoft.Crm.Application.WebServices.WorkflowWebService.UpdateSendEmailStep(String activityId, String entityId, String emailXml, String descriptionXml)
Please, help me with this problem! Thank you in advance!
The issue was resolved by changing browser. All steps to reproduce were done in Chrome browser. I have tried it in Firefox and it works fine.
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