Error: We don't have a valid access azure with Azure CLI

Question

I'm a newer user of Azure CLI. So, i started to used it yesterday. Everything was ok until I received a message on the console that I need to login again, using the command Azure login.

I did that the message say. Open my browser and enter the code. The browser load the page that every things it's ok. But, when i go to the console window I receive these message:

error:   We don't have a valid access token. Please run "azure login" again.
info:    Error information has been recorded to C:\Users\julia\.azure\azure.err
error:   login command failed

on the detail error file, this is the content:
2015-12-09T14:25:39.477Z - info:    Executing command login
2015-12-09T14:25:40.278Z - info:    To sign in, use a web browser to open the page aka.ms/devicelogin. Enter the code FYEBRSSSW to authenticate. If you're signing in as an Azure AD application, use the --username and --password parameters.
2015-12-09T14:25:40.278Z - verbose: code response from AAD is :{"userCode":"FYEBRSSSW","deviceCode":"FAAABAAEAiL9Kn2Z27UubvWFPbm0gLSP06OmChH0nnUbKKbL9_GLsujCsreUiKWZtv3DBNS6o5dK7vblnGRAk_b_3oO64FJ9f6Dd306_5P_ZlMUwIPCD-a02NydqTyYXXXXXXX","verificationUrl":"aka.ms/devicelogin","expiresIn":900,"interval":5,"message":"To sign in, use a web browser to open the page https://aka.ms/devicelogin. Enter the code FYEBRSSSW to authenticate. If you're signing in as an Azure AD application, use the --username and --password parameters."}
2015-12-09T14:36:25.449Z - error:   We don't have a valid access token. Please run "azure login" again.
2015-12-09T14:36:25.451Z - silly:   {
2015-12-09T14:36:25.451Z - silly:       stack: "Error: We don't have a valid access token. Please run "azure login" again.\n    at _polishError (C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\adalAuthForUser.js:64:10)\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\adalAuthForUser.js:48:25\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\token-cache.js:96:9\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:52:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:272:32\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:44:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\win-token-storage.js:169:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:697:13\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:52:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:272:32",
2015-12-09T14:36:25.452Z - silly:       message: "We don't have a valid access token. Please run "azure login" again.",
2015-12-09T14:36:25.452Z - silly:       __frame: {
2015-12-09T14:36:25.452Z - silly:           name: '__1',
2015-12-09T14:36:25.452Z - silly:           line: 47,
2015-12-09T14:36:25.452Z - silly:           file: 'C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\commands\\login.js',
2015-12-09T14:36:25.452Z - silly:           prev: undefined,
2015-12-09T14:36:25.452Z - silly:           calls: 0,
2015-12-09T14:36:25.452Z - silly:           active: false,
2015-12-09T14:36:25.452Z - silly:           offset: 53,
2015-12-09T14:36:25.452Z - silly:           col: 27
2015-12-09T14:36:25.452Z - silly:       },
2015-12-09T14:36:25.452Z - silly:       rawStack: " token. Please run "azure login" again.\n    at _polishError (C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\adalAuthForUser.js:64:10)\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\adalAuthForUser.js:48:25\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\token-cache.js:96:9\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:52:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:272:32\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:44:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\lib\\util\\authentication\\win-token-storage.js:169:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:697:13\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:52:16\n    at C:\\Program Files (x86)\\Microsoft SDKs\\Azure\\CLI\\node_modules\\async\\lib\\async.js:272:32"
2015-12-09T14:36:25.452Z - silly:   }
2015-12-09T14:36:25.458Z - info:    Error information has been recorded to C:\Users\julia\.azure\azure.err

When i join to the portal, everything it is alright, my account is active, i can create and monitore all my machines without problem. It's a particular situation with de Azure CLI v2.8.

By the way, i try the "azure logout and azure clear -q" commands without success.

Answer 1

This usually happens if you have multiple azure accounts. I mean this is a browser->cache/cookies problem.

You should open a private browser session, or even use another browser and start a fresh session there using the link provided by the console CLI.

This should work!

Answer 2

There is other alternative issue solution if the first doesn't resolver your problem. You can go to the windows credential manager. In the Windows Credential tab, delete the credetial storaged of Microsoft, like Microsoft_PaidWifi_MicroRefreshToken or someone that have login.microsoftonline.com....

I did that deleting the credentials with date near to my problem. Now i can loggin on azure cli without problem.

julian