We are changing some of the text for our old, badly written error messages. What are some resources for best practices on writing good error messages (specifically for Windows XP/Vista).
Don't. Avoid using “please” and “sorry”. Saying "sorry" in error messages can make the situation worse by causing errors to appear more severe than they actually are.
In terms of wording your error messages, I recommend referring to the following style guides for Windows applications:
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