Error installing Visual Studio Multi device Applications after update

Question

I have recently updated Visual Studio 2013 to version 4 and then I have tried to update Apache Cordova Multi Device Tools to the new version but I get an error saying its blocked and I have to uninstall the older version.

I clicked the link http://go.microsoft.com/fwlink/?LinkID=518308&clcid=0x409 and tried to follow the instructions but it says in the CMD prompt that the file dosn't exist. I have checked and the Hybrid Apps CPT2.0 is not in my Programs and Features list so it's deleted ok and there are no registry keys I can find either...

So now I have a Visual Studio install that won't allow me to build MultiDevice Apps and a customer that is not understanding my issue. Anyone Please...

Cliff.

Answer 1

If your reading this and struggling for an answer I managed to resolve the issue with some help from the MSFT team listed in the comments above (All via email) great service from them.

The answer was that I manually went through my Package Cache folder looking for anything mentioning the MultiDeviceHybridApp and found there was a package in this location:

C:\ProgramData\Package Cache{19AD9AD6-4205-4C29-A4ED-9C62483544D4}v12.0\packages\MultiDeviceHybridApps_VS\MultiDeviceHybridApps_VS.msi

I then using CMD (Admin mode) moved to the right directory and run the following command to uninstall the package:

MSIEXEC /X MultiDeviceHybridApps_VS.msi

The uninstaller then runs takes a few minutes and I could then install the CTP3 package without issue.

Hope it helps you and good luck with building your app.

Cliff.