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Is it possible to receive email notification for new comments on the Support page of a Chrome extension in the webstore?
On the support page of a Chrome extension I can add a new question, suggestion or bug report but I don't receive any notification about responses.
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On Android devicesSelect your account and scroll to Notifications. Tap Inbox notifications and select your notification settings. (Optional) To change notification settings for certain labels in your inbox: Tap Manage labels.
By default, Chrome alerts you whenever a website, app, or extension wants to send you notifications. You can change this setting at any time.
First, turn on notifications & choose your settings Tap Notifications and select a notification level. Tap Inbox notifications. Note: If you're using Android O and above, tap Manage notifications. Under your account, make sure the switch is set to On.
Just visit the web page that you want to monitor, click on the Page Monitor extension icon in Chrome's address bar, and select monitor this page there. That's it. The page is monitored from this point in time on and you will receive notifications whenever it is modified.
I had the same problem. I have several apps in the Chrome Web Store and I found it tedious to be constantly checking. I found an extension that claimed to have this functionality, though I found it periodically lost my list of extensions and wasn't able to actually fetch reviews consistently. You can try the extension here: https://chrome.google.com/webstore/detail/my-extensions/igejgfmbjjjjplnnlgnbejpkpdajkblm?hl=en. It is also open source, so it could be improved.
I ended up writing some of my own scripts to periodically check and send me an email when there is a new review or support request. I made it available to use as a hosted service (currently free, though I plan on asking for a little money to defray the hosting costs as well as some coffee money). Check out the hosted service at https://www.chromebeat.com. It has a full list of the Chrome webstore apps and extensions and can send you notifications on a new support issue or review. Right now it only checks hourly and sends on the hour.
Also, when you respond to a support request, the user who reported it doesn't get any kind of notification. The best way around that I've found is to actually message that person's Google+ profile, either by adding them to a circle (e.g. App users) posting publicly and mentioning them in the post, or for some users it's possible to message directly with hangouts.
[update: Oct 2015. It's now possible to "Reply" to reviews in the web store, so that's probably the best way to respond to user reviews directly]
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