DocuSign Integrator Key is not found or disabled

Question

I created a new developer account on DocuSign, generated the integrator key. Now i am trying to submit a GET request for retrieving account information but I keep getting error message "Integrator key is not found or disabled" Below is my request which I am submitting using fiddler"service integration authentication" :

Raw http request

GET https://www.docusign.net/restapi/v2/login_information HTTP/1.1
X-DocuSign-Authentication: {"Username": "MyEmail","Password": "MyPassword","IntegratorKey": "IntegratorKeyCreatedFromAdminConsole"}
Host: www.docusign.net

Response:

HTTP/1.1 401 Unauthorized
Cache-Control: no-cache
Content-Length: 128
Content-Type: application/json; charset=utf-8
X-DocuSign-TraceToken: 4694b892-09cb-41aa-b5fa-307d226e9dd0
Date: Tue, 10 Jan 2017 16:26:33 GMT
Strict-Transport-Security: max-age=31536000; includeSubDomains

{
  "errorCode": "PARTNER_AUTHENTICATION_FAILED",
  "message": "The specified Integrator Key was not found or is disabled."
}

Thank you for your help!!

Answer 1

The URL you are trying to access is a production URL. Your integrator key only exists in DEMO, so update the URL to:

https://demo.docusign.net/restapi/v2/login_information