DocumentDb Emulator not working - Service Unavailable

Question

I'm experiencing some problems while using the DocumentDB Emulator (v. 1.11.136.2). I'm able to see the Explorer (https://localhost:8081/_explorer/index.html) but I cannot create any Database\Collection using either the Explorer and the SDK (I tried with the sample code provided by that page and my own code).

I always get:

    {"readyState":4,"responseText":"{\"code\":\"ServiceUnavailable\",\"message\":\"Service is currently unavailable.\\r\\nActivityId: 9c9f56f8-91f9-4fad-b592-0c6bd5bbd300\"}","responseJSON":{"code":"ServiceUnavailable","message":"Service is currently unavailable.\r\nActivityId: 9c9f56f8-91f9-4fad-b592-0c6bd5bbd300"},
"status":503,
"statusText":"error"}

I'm running Windows 10. I already tried to restart the PC and reinstall the SDK\Emulator.

Answer 1

To fix this I had to perform a "Reset Data" on the Emulator. This is probably due to some issue around updating from DocumentDb to Cosmo Db emulator.

Answer 2

Microsoft Support answer:

The failure is when the emulator tries to bring up the network stack. We have seen this on some customer machines where 3rd network filter drivers break some of the Windows networking APIs that we use. Examples of these include drivers installed by Pulse Secure (or Juniper network). I think we’ve also seen this type of failure with some 3rd party antivirus products.

Typically uninstalling the 3rd party software should resolve the issue.