DocumentDB / CosmosDB - Entity with the specified id does not exist in the system

Question

i tried to connect documentdb from my asp.net website but i am getting this error.

Entity with the specified id does not exist in the system

DocumentClientException: Entity with the specified id does not exist in the system

code as follows in aspx code behind

protected async void Page_Load(object sender, EventArgs e)
{
    Response.Write("Page Load<br/>");
    await GetData();
}

public async Task GetData()
{
    try
    {
        Response.Write("<br/> Get Data function Start<br/><br/>");
        using (var client = new DocumentClient(new Uri(ConfigurationManager.AppSettings["endpoint"]), ConfigurationManager.AppSettings["authKey"]))
        {
            //await client.OpenAsync();
            RequestOptions reqOpt = new RequestOptions { PartitionKey = new PartitionKey(209) };
            var parameters = new dynamic[] { 1 };
            StoredProcedureResponse<object> result = await client.ExecuteStoredProcedureAsync<object>(
                UriFactory.CreateStoredProcedureUri(ConfigurationManager.AppSettings["database"], ConfigurationManager.AppSettings["pcsd"], "GetMemberbyId"), reqOpt, parameters);
            Response.Write(result.Response.ToString());
        }
        Response.Write("<br/><br/> Get Data function End");
    }
    catch (Exception ex)
    {
        Response.Write(ex.Message);
    }
}

stored procedure as follows

function GetMemberbyId(memId) {
    var collection = getContext().getCollection();

    //return getContext().getResponse().setBody('no docs found');
    // Query documents and take 1st item.
    var isAccepted = collection.queryDocuments(
        collection.getSelfLink(),
        'SELECT * FROM root m where m.memberId='+memId,
        function (err, feed, options) {
            if (err) throw err;

            // Check the feed and if empty, set the body to 'no docs found', 
            // else take 1st element from feed
            if (!feed || !feed.length) getContext().getResponse().setBody('no docs found');
            else getContext().getResponse().setBody(feed);
        });

    if (!isAccepted) throw new Error('The query was not accepted by the server.');
}

in my localhost it's working fine but website published to azure web apps and running i am getting above error

Answer 1

I just spent a couple of hours troubleshooting this, only to find that I had firewalled my instance to a point where I could not connect locally. Keep in mind that the Azure portal document query will obviously still work even when you have no direct access via the API / C# client.

Try setting the firewall to allow All Networks temporarily to check access.