Could not start Windows Service, Error 1064

Question

I wrote a Windows Service to run on Win10, and it worked perfectly fine until I decided to change it a bit. I rewrote some logic, tested it in both Debug and Release configurations, and everything was fine. Then I uninstalled the current version of the service using installutil.exe /u %servicename.exe% and reinstalled it again using installutil.exe %servicename.exe%. For some reason, this new version cannot start, and it crashes with Error 1064. This is the full error text:

Windows could not start %servicename% service on Local Computer. Error 1064: An exception occurred in the service when handling the control request.

The last time I installed this service, I ran into some difficulties, but quickly fixed them by changing the Log On properties. This time, it is not working. Please help with this issue.

Thanks.

Update 1

Here are my Main() and OnStart() service methods:

Main()

static void Main()
{
#if DEBUG
    var service = new SalesforceToJiraService();
    service.OnDebug();
    Thread.Sleep(Timeout.Infinite);
#else
    ServiceBase[] ServicesToRun;
    ServicesToRun = new ServiceBase[]
    {
        new SalesforceToJiraService()
    };
     ServiceBase.Run(ServicesToRun);
#endif
}

OnStart()

protected override void OnStart(string[] args)
{
    this.ConfigureServices();

    this.timer.Start();
    this.logger.Information("SalesforceToJira service started.");
}

Update 2

More code:

ConfigureServices()

protected void ConfigureServices()
{
    this.configuration = ConfigurationHelper.LoadConfiguration(ConfigurationPath);
    this.logger = ConfigurationHelper.ConfigureLogger(this.configuration.Logs.LogsPath);

    this.timer = ConfigurationHelper.ConfigureTimer(this.configuration.ProcessInterval.TotalMilliseconds,
        (sender, eventArgs) => this.ProcessCasesAsync(sender, eventArgs).GetAwaiter().GetResult());

    this.salesforceClient = new SalesforceCliClient(this.configuration.Salesforce.CliPath);

    this.jiraClient = Jira.CreateRestClient(
        this.configuration.Jira.Url,
        this.configuration.Jira.Username,
        this.configuration.Jira.Password);
}

I'm using Newtonsoft.JSON for deserializing a JSON configuration file, Serilog for logging, System.Timers.Timer for periodic events, AtlassianSDK for the Jira API and some wrappers over Salesforce CLI for Salesforce.

Answer 1

Thanks to @Siderite Zackwehdex's comment, I was able to find the full stack trace of the underlying exception in EventViewer, under:

Windows Logs\Application

In my case, my service is named "HttpDispatcher", which appears in the "Source" column in the top pane.

I could see immediately it was due to a dependency issue where my .NET 4.7.2 project was not pulling across my .NET Standard references. (That ol' chestnut).

Answer 2

I faced the same issue. The reason was I forgot to set the Database connection properly in configurations.

Answer 3

I had this exact same error 1064 starting my service. For me the user I had the service registered as was not a valid user in the database. Once added, it worked great.

Answer 4

I also had the same error in my Windows Service. The reason was it can't read a configuration parameter, so it crash.

Adding some validation (bugfixing), the Windows Services can start it correctly.

Answer 5

In my case the error was due to issues with Event log name

It got fixed after I went to RegEdit and deleted old service name from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services