Consistency of Colorbox across browsers

Question

I have installed a BigBlueButton server, and it seems to work fine in that I can access the BBB demo and also access it from a PHP application using the BBB API.

The problem starts when I try to open the BBB client in a modal window created using the Colorbox jQuery plug in using the iframe content type. It works as expected whenI use Firefox or Google Chrome in that the BBB client opens and the user is joined to the meeting as either moderator or attendee.

Problem 1: When I try to do so in Internet Explorer or Safari, the modal window does not open the BBB client. Instead it takes me to the BBB demo page on my BBB server. And I cannot seem to join even the BBB demo in the modal window. But it gets worse. I have added debugging code to make sure that the url being used in the modal window to call the BBB client is correct. If I simply take this URL and put it into a new tab in Internet Explorer or Safari, then the BBB client opens as expected. It just does not seem to be doing so in the modal window.

Problem 2: After I have accessed the BBB client using the URL in another tab in the browser, when I reload my PHP application, and access the page again, the BBB client will now load as expected in the modal window generated with Colorbox. (So, the URL generated by the BBB API is correct). This behavior is consistent for IE and Safari.) So, for some reason, accessing the BBB client in browser tab seems to be necessary before IE or Safari will allow me to access it in a modal window generated by Colorbox. Also, note that once I have accessed a BBB client in the browser tab, then I can access any meeting in the modal window (not only the one which I had joined in the browser tab.) When I close the browser and start it again, then accessing the BBB client in the modal window does not work again. It seems that in the modal window generated by Colorbox, in IE and Safari, all the components of BBB are not able to load properly.

Please help. I have been trying to figure this out for a couple days with no luck. Has anyone else had similar issues and have guidance for resolving them?

Thanks very much.

Answer 1

tricky one are you calling the BBB IPI from a URL e.g. something like

<script src="www.bbb.com/script.js"></script> 

or is it local

 <script src="js/bbb.js"></script> 

if it is not a local scrip try and download it, i have had similar problems and this has fixed them, also if you are calling the API from another page

<?php include_once "bbb.html" ?>

make sure that the script hook is on the calling page and the called page. it shouldn't matter on live app but it sometimes does.

Answer 2

Have you tried Enabling some of the IE security settings? I would set the domain as a trusted site then change your settings for trusted sites to a custom level.

Some of the settings that may help:

• Access data sources across domains - Enable
• Launching programs and files in an IFRAME - Enable
• Navigate windows and frames across different domains - Enable