Ceridian Dayforce HRIS API location [closed]

Question

Our company is considering connecting Ceridian Dayforce HR management system with our product.

Now I was asked to estimate required time and effort it would require to do so. The problem is, I can't find documentation source for the API. Dayforce seem to provide an API, for example they have this article that seem to state they support API integration, but data sheet itself is one page size and written in purely non-technical way.

I am wondering: is there any public source of such documentation? If there is none, does this mean that there is no API available or that documentation is only provided to developer once they finish approvement process of some kind?

Answer 1

There is indeed an API. Integration can be performed using SOAP or REST.

You will need to request from Ceridian that they create a test instance for you. After this, it's a good idea to ask for assistance in creating a user role for the purposes of accessing web services. I had some serious pitfalls in this process since it is not reasonable to ask your own HR staff (who likely only use the front end) to know how to do this for you. Ask Ceridian's support team instead.

I have been working on this for about two weeks. I have successfully performed GET and PATCH requests (both using Postman and in code) but creating a new employee with POST is not as straightforward as the documentation makes it out to be. There seem to be many snags along the way and Ceridian is not very cooperative in providing clear explanations when problems occur (they don't really provide any support on these things, and they make this fairly clear in their documentation). Their support staff are not really development people, so their knowledge in this domain is likely limited as can be expected.

With that said, I can say that the documentation may seem to be detailed, but be aware that the detail ends after the 'happy path' cases are outlined.

Answer 2

You need to contact your account manager at Ceridian to get details. They do have detailed documentation, just not freely available.