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Can't Submit App to App Store: "Sending API Usage to iTunes Connect" either times out or loses connection

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I request your help with this as I have been fighting with this since last night. I have googled for hours and I can't seem to find a solution to this so I am starting to fall for desperation.

Basically, I submitted an app last week. It got rejected because of a small mistake of my part. I want to resubmit it now, but the app won't upload. I need to note I have reconfigured my network since then but I'm sure all ports are open and that nothing should be getting on the way of my app being submitted.

Most of the fixes I have attempted to do come from other SO questions. Since nothing works, I am starting to think it's an issue with Apple, but at the same time I doubt they would leave this error unnoticed for over 15 hours now.

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Above is an screenshot of what I get when I try upload an app using the Application Loader. The same error shows up from Organizer if I leave it running long enough. When I use XCode, I get a Connection Timed Out error.

Amongst the solutions I have tried:

  1. Restart Xcode.
  2. Restart my Mac.
  3. Restart my router and modem.
  4. Gone Xcode > Contents > Applications > Application Loader > Contents > MacOS > itms > java > lib - Opened net.properties with TextEdit and changed the line # https.proxyPort=443 to https.proxyPort=80
  5. Went to preferences and left only DAV checked.
  6. Built my app with a different certificate and provision profile.

Finally, I am using an iMac, so answers in the lines of "go to your nearest library and use their Wi-Fi" are not really feasable.

I am open to new ideas to try.

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Andy Ibanez Avatar asked Feb 11 '14 20:02

Andy Ibanez


People also ask

How do I submit an app to Apple without an account to the app store?

iTunes Connect is the portal you'll use to submit an app. This is where you'll register a new app, enter the app's description and screenshots, choose the price, and configure game center and in-app purchases.

How do I link to my app store before submitting the submission?

We can do this in following different ways : Using https: will leads you to App Store directly. Using itms-apps: will leads you to App Store directly. Using itms: will leads you to App Store page in iTunes Store. You'll see “Store” as a button links you to App Store on the upper right corner.


2 Answers

It looks like it is a trial and error kind of thing with me. For starters, my iMac never succeeds sending my app to iTunes. But my MacBook Pro does. With Application loader.

If the process is stuck in "Sending iTunes Usage to iTunes Connect" for over 15 Minutes, I force-quit Application Loader and open it again. It takes around 10 minutes for me to get past that stage.

Then comes the "authenticating with iTunes Connect" step, which takes around 10 minutes as well. If it goes for over 15 minutes in that step, then I have to force-quit.

These tips may not help everybody but it seems to be my case...

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Andy Ibanez Avatar answered Sep 28 '22 07:09

Andy Ibanez


I have the same! I have tried with other network sources, but negative result. But i solved this with Force Quit Aplication Loader when it shows you issue. I hope it helps to U.

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Bartek Woźniak Avatar answered Sep 28 '22 09:09

Bartek Woźniak