Can't shutdown app engine version. Keeps billing

Question

I am not able to stop and consequently delete a app engine version. I have 3 different versions at the moment, under the same default service:

1. gappa-v1, which is currently serving 100% of the traffic
2. mg-v1, which is currently stopped
3. 20170223t163224

I am able to stop, restart and delete all the versions but the 20170223t163224 version. I have tried everything, both from the Google Cloud Console, and the gcloud command-line tool. Interacting from the Google Cloud Console is kinda useless because it gives me no feedback on the error, but just a generic Failed to stop version on a stop attemp or The version could not be deleted on a delete attempt.

When interacting with the gcloud command line tool, I have tried:

$> gcloud app versions stop `20170223t163224`
$> ERROR: (gcloud.app.versions.stop) INTERNAL: This flexible version cannot be modified, it can only be deleted.

Then if I try to delete it:

$> gcloud app versions delete `20170223t163224`
$> [default/20170223t163224]: Error Response: [13] Deployment Manager operation failed, name: operation-1488895382516-54a247861f121-d456a139-0b1e3fc6, error: [{"code":"RESOURCE_ERROR","locati
on":"/deployments/aef-default-20170223t163224/resources/aef-default-20170223t163224-00","message":"{\"ResourceType\":\"compute.beta.regionInstanceGroupManager\",\"ResourceErrorCode\":\"400
\",\"ResourceErrorMessage\":{\"code\":400,\"errors\":[{\"domain\":\"global\",\"message\":\"The instance_group_manager resource 'aef-default-20170223t163224-00' is already being used by 'ae
f-default-20170223t163224'\",\"reason\":\"resourceInUseByAnotherResource\"}],\"message\":\"The instance_group_manager resource 'aef-default-20170223t163224-00' is already being used by 'ae
f-default-20170223t163224'\",\"statusMessage\":\"Bad Request\",\"requestPath\":\"https://www.googleapis.com/compute/beta/projects/MYAPPID/regions/us-central1/instanceGroupMana
gers/aef-default-20170223t163224-00\"}}"}]

Somewhere (I can't find where in this moment), the docs says I can't delete a version until traffic is allocated to it. So, I made sure that the version has no traffic allocated. Infact the app engine console shows the following:

I have also tried to delete the single version instances using `gcloud app instances delete INSTANCE_ID --service=default --version=20170223t163224. This command didn't return any error, but had no effect, there are still 2 instances.

I also tried to override the version deploying a new, basically empty app (hello world, from the google tutorial), but it didn't allow me to deploy it.

The biggest problem is that i am still getting charged for this version, as it is still there, serving and with 2 instances.

I am currently working with Google App Engine Flexible Environment and NodeJS.

Answer 1

You should contact billing through this form. In future, for production issues like this, you should also see about posting to the issue tracker.