Can't create app for paypal REST API

Question

I've signed in to the developer website but when I go to the apps page to create my app I see the following error message:

Problem creating sandbox facilitator account [Error code: 2001]

When I look on the sandbox accounts page I see there is a facilitator account there ([email protected])

When I click the "create app" button the "sandbox developer account" dropdown is empty and when I try to create an app I get the following error message:

We’re sorry, but something went wrong while creating the application. Please try again.

So far I've:

1. created new sandbox users
2. submitted a query to paypal's tech support (no response)
3. left it a day and tried again
4. logged in, logged out...

Answer 1

I had the same problem. The "Sandbox developer account" dropdown box had no entries although I had set up accounts before - so I couldn't create an app. After some trial and error hacking I finally found a way to inject a valid option in the html select and successfully created the app in the end.

Here's how:

Log in to your developer.paypal.com profile and go to Sandbox - Accounts.

Just use Firebug in Firefox or Developer Tools in Chrome to examine the source: Check the source of your BUSINESS account and you will find a code line like this:

<a class="profile" target="/developer/accounts/detail/2297102045097598612">Profile</a>

Note the id (e.g. 2297102045097598612), the country code (e.g. US) and the email address.

Now go to Dashboard - My Apps & Credentials and press "Create app"

Open Firebug/Dev. Tools and examine the "Sandbox developer account" dropdown box. Right-Click the empty select in the dom and choose "Edit as HTML". Enter an option tag with your formerly noted values, just like this:

<option value="2297102045097598612,[email protected]">[email protected] (US)</option>

Check that the option now appears in the dropdown box.

Enter a name in the "App name" field and press "Create app".

That's it. Hope I could help.

Answer 2

I got the 'Problem creating sandbox facilitator account' error as well but it was with a different error code of 'TAGETLIST404-20141017053750'. Obviously the suffix is just a timestamp.

The problem seemed to have been caused by the Oauth login popup that initially returned a timeouted session error but appeared to have still logged in anyway as it showed my name in the topright corner. But trying to create new apps returned the sandbox facilitator error.

Clearing cookies and logging in again, not getting the timeout error seemed to fix it and I could create accounts. I know this isn't a great answer but it's something to try.