Cannot close all Google Chrome processes on Windows 10 and cannot run the browser

Question

My symptoms are as follows:

1. Cannot run Google Chrome; Task Manager tells me there are a single chrome.exe sitting in RAM, and the Task Manager cannot kill it:

2. Since the process is still in RAM, I cannot reinstall the Google Chrome:

Any help is much appreciated!

Answer 1

You can use the command prompt to terminate the process:

1. Search for cmd/Command Prompt in the search bar.
2. Open cmd with "Run as Administrator." option (Use right-click to get the menu).
3. Use the command tasklist to list all processes.
4. Use the command taskkill /F /IM "chrome.exe" /T to terminate all its processes.