Menu
One of our client's domains, healthhunt.in is experiencing issues with Gmail marking their emails as spam. This issue does not exist with any other email provider, which we have verified via glockapps.com.
We have SPF, DKIM, and DMARC properly configured on the domain, however SPF is still showing a 0% success rate on Postmaster:
We're not sure if it's related to our bad domain reputation, however we would ideally like to resolve both issues.
Has anyone had any experience in resolving domain reputation issues with Google?
489
You can use Postmaster Tools to track data on large volumes of emails sent and find data about your sending domain. You can view different dashboards to understand details like Gmail delivery errors, spam reports, feedback loop, and more. To use Postmaster Tools, you need to have a Google Account.
I've noticed that the spf record for your root domain name doesn't look quite right.
v=spf1 include:_spf.google.com include:customeriomail.com
Normally, with SPF there should be a ~all or -all policy at the end. I'd recommend putting ~all at the end as it's softfail as opposed to -all which is hardfail. It's best to at least start with ~all.
This would be your corrected SPF record:
v=spf1 include:_spf.google.com include:customeriomail.com ~all
BTW, where you'd get include:customeriomail.com? I ask as i've not heard of them.
Note: Google Postmaster doesn't start showing results until you've sent quite a large volume.
And did you implement DKIM and DMARC as well?
139
If you love us? You can donate to us via Paypal or buy me a coffee so we can maintain and grow! Thank you!
Donate Us With
