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Azure Subscription Disabled

We belong to bizspark program and have an Azure subscription that has been disabled.

Unfortunately, we don't know why and how to see what percentage of our resources is spent.

Anyone know also when Bizspark subscriptions are reenabled?

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Miguel Domingos Avatar asked Aug 01 '12 13:08

Miguel Domingos


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Why is Azure subscription disabled?

Your Azure subscription can get disabled because your credit has expired, you reached your spending limit, have an overdue bill, hit your credit card limit, or because the subscription was canceled by the Account Administrator.

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If I forget to pay, what happens? The service is canceled and your resources are no longer available. Your Azure data is deleted 90 days after the service is terminated.

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However, after you cancel a subscription, you can create an Azure support request to ask to have the subscription deleted immediately. To cancel an Azure subscription, open the subscription blade and click “Overview”. Here you should find the option to “Cancel subscription”.

Why is my Azure student account disabled?

Your Azure for Students subscription might get disabled because you've used all of your credit, your credit has expired, or you've accidentally canceled your subscription.


3 Answers

Your account has been disabled because you have reached your spending limit.

To get more information:

  1. Go to manage.windowsazure.com
  2. click on your email address in the top right corner
  3. select Account
  4. Log in
  5. Click on your subscription and you can view a summary of charges

If you want your account to be re-enabled for this period, you will have to adjust your spending limit above $0. Be careful though, once you do that, I don't think you can go back.

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Robert Greiner Avatar answered Nov 06 '22 17:11

Robert Greiner


Try going to https://account.windowsazure.com/Subscriptions (log in if necessary), and once you're there, click on the subscription in question. That should take you to a summary page on the billing for the account.

By default, it shows only the common usage metrics - it's likely you have exceeded one of these, and it should be easy to figure out which component put you over, but if not, try clicking the drop down that says "Show Common Usage" and change that to "Show All Usage".

As to your second question, the disable/re-enable cycle happens monthly, and if you've had your account for more than a month, it should have "snapped" to a period that spans from the first to the last of the month. If not, your period could be different, spanning from the first day you had the account to 30 days after, and "snapping" at that point, or it could be a pro-rated period that is from the first day of your account to the last day of the same month, with usage quotas pro-rated into it.

Regardless, your stuff should be re-enabled on the first day of the next billing period (which could be today, or perhaps September 1st, depending on what put you over).

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Miguel Domingos Avatar answered Nov 06 '22 18:11

Miguel Domingos


I did face a similar issue with manage.windowsazure.com portal, but I'm successful in creating apps/site with the same subscription on the new portal (portal.azure.com). Once after creating an App/site in the new portal, this problem is resolved (even I'm able to publish from Visual Studio).

Hope this helps someone.

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Venkatesh Muniyandi Avatar answered Nov 06 '22 17:11

Venkatesh Muniyandi