Azure devops users cant see repos even though they have full read/contribute permissions. How could we fix?

Question

If we add new users to a team, by just adding their email address, the new user can login to the project, but they can't see any of the repos, and don't even see the repos icon on the left (they do see overview, boards, pipelines and artifacts). These users have been given full access rights to all the repos, i.e. they are in the contributors group. If I look at repositories in the project settings, then find the user, they have all the permissions to all the repos, including read and contribute.

How I can I give them "more" access so they can see and use the git repos?

I have seen similar posts which mention users as being "basic" or "stakeholder", however this is not something I can see or change.

I am full administrator to the project.

Any suggestions?

Interestingly, we used to use git-hub where PRs automatically reflected the latest commit of a branch of a PR. We migrated to Dev ops a few weeks back, buy cloning the old github repo, setting the remote to devops, and pushing it to devops. Maybe this is causing the problem. Now we dont use github at all, and only use the devops copy.

Answer 1

They can't see any of the repos, and don't even see the repos icon on the left (they do see overview, boards, pipelines and artifacts

According to your description, these users should only have stakeholder access.

Actually, to use Code you need be qualified with two things: Permission , Access Level.

Have you checked that User’s Access Level you are? Is that user a Stakeholder in your organization?

User with Stakeholder access level, he will not be able to use Azure Repos for your private project.

You could check this info from Organization Setting-- Users--Access Level

For more detail concept you could refer our official link: https://docs.microsoft.com/en-us/azure/devops/organizations/security/get-started-stakeholder?view=azure-devops&tabs=agile-process

Please change the user access level to Basic and above, then this user should be able to see and access these repos.

Note: To change access level, you must have Project Collection Administrator or organization Owner permissions in Azure DevOps.

Hope this helps.