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Azure Billing - Deprecated plan

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azure

This morning I am getting the following message "This account is on a deprecated billing system. Contact Support to move it to the new system." when I open my subscription blade in the portal. When I try to submit a billing support ticket it just hangs while trying to bring up a support plan, which should not be necessary for a billing question anyway. For now it appears that the subscription is still working, but this seems like it will go badly. Please advise.

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Tracy Wallace Avatar asked Sep 04 '18 12:09

Tracy Wallace


2 Answers

Looks like there is an outage in Azure: https://twitter.com/AzureSupport/status/1036970068058562560. All you can do for now is wait.

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sam2929 Avatar answered Oct 19 '22 21:10

sam2929


There is simply no way to create a ticket in the technical assistance ticket portal, I get the same for the last 11 a.m.

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Frankteam Avatar answered Oct 19 '22 19:10

Frankteam