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App Store - App Privacy - Can't update app privacy questions as admin

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Since yesterday, a new privacy policy is enforced when submitting your app for reviewing on the App Store through App Store Connect. Before yesterday, I was able to submit my app, but today, I get the following error:

Before you can submit this app for review, an Admin must provide information about the app’s privacy practices in the App Privacy section. Learn more.

When I go to General -> App Privacy, I get the following message:

[...] Account Holders and Admins are responsible for disclosing what data is collected from this app and how it may be used.

According to this guide (step 3), a 'get started' button should appear leading to a page where I should be able to answer privacy questions. However, this button does not appear. It seems that I am not able to answer these questions anywhere else, even though my role is admin. Does anybody else encounter the same issue? Am I overlooking something?

Note that I've been promoted to admin only minutes ago. It could be that my role is not yet propagated to the privacy section, but the rest of app connect does reflect my new role correctly, so it does not look like it's not propagated.

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Jaap Weijland Avatar asked Dec 10 '20 11:12

Jaap Weijland


People also ask

How do you change privacy on App Store Connect?

Sign in to App Store Connect, then select the app to view. In the sidebar, select App Privacy. In the Getting Started dialog that appears, indicate whether you collect data in the app. Naturally, if the answer is “no,” then there's nothing more to do.

What is user content in app privacy?

Such as a list of contacts in the user's phone, address book, or social graph. User Content. Emails or Text Messages. Including subject line, sender, recipients, and contents of the email or message. Photos or Videos.

What is the new privacy information on the App Store?

The App Store now includes detailed privacy information that helps you understand each app's data collection practices. In June 2020, Apple announced a new privacy information section for product pages on the App Store.

How to answer app privacy questions on the App Store?

App privacy details on the App Store 1 Answering app privacy questions. You need to identify all of the data you or your third-party partners collect, unless the data meets all of the criteria for optional disclosure listed ... 2 Data collection. ... 3 Optional disclosure. ... 4 Types of data. ... 5 Data use. ... 6 Data linked to the user. ...

What is an app developer’s privacy policy?

The app developer’s privacy policy may provide more detail about how its data collection practices may vary in different cases. If a developer asks for information from you inside the app, they still need to disclose that data in the privacy information section.

How can I find out more about my app's privacy practices?

On each app’s product page, users can learn about some of the data types the app may collect, and whether that data is linked to them or used to track them. You’ll need to provide information about your app’s privacy practices, including the practices of third-party partners whose code you integrate into your app, in App Store Connect.


2 Answers

I just had to click "Publish" in the top right corner.

I thought this was to publish the app, but it was actually to publish the privacy policy that I'd already filled out. The other sections didn't have a special "Publish" button, so this was confusing.

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user1978019 Avatar answered Sep 22 '22 22:09

user1978019


I also faced this issue.

The solution is, we need to provide some information in App Privacy menu.enter image description here

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Sathish Swaminathan Avatar answered Sep 23 '22 22:09

Sathish Swaminathan