We are getting reports from our Mac users that some of their video is playing back garbled. This only started happening when Silverlight 5 was released. This release included hardware video decoding acceleration for H.264, which is the codec we use. We have found that disabling the hardware acceleration through the Silverlight Preferences solves the problem.
Does anyone know of a programmatic way of disabling the hardware acceleration? We have thousands of users on OS X, and would like to preemptively fix this issue for them. Other ways of solving the issue from our end would also be welcome.
Relevant details:
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Here is an example of the garbled video
The preferences setting that fixes the issue
Disable Hardware AccelerationOpen Chrome browser on the Chromebook and type chrome://flags in the URL address bar (Fig. 1). 1.2. On the Experiments page that appears, search for Hardware-accelerated video decode and then select Disabled from the dropdown menu to its right (Fig.
If you use the [Encoding mode] of Bandicut, you can use the hardware-accelerated H. 264 (NVIDIA, Intel, AMD) encoders which allow you to cut, trim, split, join and convert videos at a higher speed than the H.
Hardware video acceleration makes it possible for the video card to decode/encode video, thus offloading the CPU and saving power.
You mentioned several browsers, so I assume you're hosted on a page. See if this does it for you:
<param name="enableGPUAcceleration" value="false"/>
in the <object>
tag on the HTML page hosting the plug-in.
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