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Android crash report doesn't send to developer console

Tags:

android

crash-reports

I have been testing my application with my relatives through distribution via Google Play's alpha testing feature. Crashes have been showing under "Crashes & ANRS" for a while. However, there have been many crashes in the past few days but none have shown up on this page at all. I have spoken with them and they have assured me that there have been crashes and that they have been reporting them and sending them off to Google.

Does anyone know why the Crashes & ANRS page on the Google Play Developer Console doesn't pick up these crash reports anymore? I haven't contacted Google about this yet but I will do so now as well.

edit:

Okay so I just checked today and all of the crash reports have just shown up. I guess it can take up to a day or so for the reports to show up.

It was just a case of not being patient enough.

like image 384
ajar1189 Avatar asked Nov 25 '13 16:11

ajar1189

People also ask

How do you tell an app crash to a developer?

You can use the stack trace available in the report details if you are using Play Console or the output of the logcat tool. If you don't have a stack trace available, you should locally reproduce the crash, either by manually testing the app or by reaching out to affected users, and reproduce it while using logcat.

3 Answers

Okay so I just checked today and all of the crash reports have just shown up. I guess it can take up to a day or so for the reports to show up.

It was just a case of not being patient enough.

like image 81
ajar1189 Avatar answered Sep 29 '22 15:09

ajar1189

I can recommend you use Crittercism. Then you will have actionable crash reports immediately, both in release and during development if you so wish.

You can also know with some confidence whether your app is actually stable or not, and prioritise what you need to fix.

like image 34
SK9 Avatar answered Sep 29 '22 15:09

SK9

So, there are two points here:

1) It depends on the user's decision to 'Send Report' (or not) on any crash perceived during app usage. To check all of the stack traces generated by your application, you must implement third-party crash reporter or start testing Firebase Crash Reporting (https://firebase.google.com/docs/crash).

2) In my experience using the Google Play console, a reported crash/ANR may take some hours to reach your dashboard.

like image 20
Rafael Avatar answered Sep 29 '22 14:09

Rafael
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