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Android - app has been rejected because it is primarily child-directed

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android

I made an app in Adobe Animate for Kids which was accepted 1st time and after some days I added Admob ads in my app and did not change anything except this. But now my app is not accepting on play store and first release is still online.

Can anyone guide me what issue can be here. This is my app id air.com.ejaz.kidsabc

and this is the email which i received on rejection on 2nd release

Thanks for submitting your app to Google Play. I reviewed KidsABC Learn, air.com.ejaz.kidsabc, and had to reject it because your Play Store listing suggests your app may be primarily directed to children under the age of 13 as defined by COPPA. Apps that are primarily child-directed must opt-in to the Designed for Families program. If you submitted an update, the previous version of your app is still live on Google Play.

Here's how you can submit your app for another review:

Read through the Primarily Child-Directed Declaration policy on our Developer Policy Center. Sign in to your Developer Console to confirm your Child-Directed Declaration on the Pricing & distribution page. If your app is primarily child-directed:

Update your Primarily Child-Directed Declaration on the Developer Console. Opt-in to the Designed for Families program. You can find general information and answers to frequently asked questions about Designed for Families on the Android Developers site. Make sure your app is compliant with the Designed for Families program requirements. Apps that declare they are primarily child directed but do not meet Designed for Families requirements will be removed from the store. Submit your app. If your app is not primarily child-directed and you feel this rejection may have been in error, please reach out to our policy support team. One of my colleagues will get back to you within 2 business days.

Thank

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Hype Sol Avatar asked Aug 05 '17 06:08

Hype Sol


1 Answers

This is a new question that google have introduced recently and needs to be answered. follow these steps below:

  • Go to the google play console

  • Go to your app

  • Go to "Store Presence"

  • Go To "pricing and Distribution"

  • You will find a New question in there about Targeting toward children which will be unanswered.

Question: Is your app primarily directed towards children under the age of 13 as defined by COPPA ?

  • Answer the question and "Submit update"

You will then be able to submit your app

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User1 Avatar answered Nov 19 '22 07:11

User1