Anaconda Navigator cannot create new environment

Question

I need to use Python at work and just installed Anaconda Navigator today. I am able to open the Navigator GUI without any problems. I am able to open the Create new environment prompt. I fill out the details and hit ok.

Navigator creates a New tab for the environment I requested under the base(root) tab. At the bottom it says: "Creating environment" and there is a blue progress bar and a cancel button. It does this for a while then the new tab disappears and it no longer says creating environment at the bottom and the progress bar is gone.

In the new environment prompt, it tells me where it will save the environment. I have gone to that folder and there is nothing there after the tab disappears.

I am using Anaconda Navigator 1.9.2 on Windows 7 Enterprise. Since I am on my work computer, this is the only version of Anaconda we are allowed to use, so I can't update to the newest version. Although I need python version 2.7, I have tried creating a new environment for version 2.7, 3.5, 3.6 and 3.7(which are all of my options) just to see if it works for any of them and it does not. One time the creating environment didn't disappear, but it just kept going for an hour and nothing happened, I was trying python 3.6 at the time.

I was able to load https://api.anaconda.org/, so I don't think my company is blocking the api. It returned this:

{
"api_docs_url": "https://api.anaconda.org/docs", 
"brand": "Anaconda Cloud", 
"conda_url": "https://conda.anaconda.org/", 
"main_url": "https://anaconda.org/", 
"ok": 1, 
"pypi_url": "https://pypi.anaconda.org/", 
"swagger_url": "https://api.anaconda.org/swagger.json"
}

Answer 1

I also had a fresh anaconda-navigator installation on my mac which was not creating a new environment. The following solved the problem

conda update anaconda-navigator