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Admob TCF Error when using Google UMP SDK

I recently integrated the UMP SKD according to the documentation. Now I get an error report from Adbmob which states that a lot of ad requests fail because of the error "1.1". The troubleshooting page states that "Google, as a vendor, is not allowed under consent or legitimate interest.", but this is no help either. Has anyone had a similar error when using the UMP SDK and knows to resolve it?

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Yannick Avatar asked Aug 25 '20 16:08

Yannick


2 Answers

From my understanding, if one of your users taps on "Manage options", then, if you want him to receive personalized ads, he has to consent to :

  • Store and/or access information on a device (Purpose 1)
  • Create a personalized ads profile (Purposes 3)
  • Select personalized ads (Purposes 4)

And to consent / enable legitimate interest to :

  • Select basic ads (Purpose 2)
  • Measure ad performance (Purpose 7)
  • Apply market research to generate audience insights (Purpose 9)
  • Develop and improve products (Purpose 10)

For non-personalized ads, he has to consent to :

  • Store and/or access information on a device (Purpose 1)

And to consent / enable legitimate interest to :

  • Select basic ads (Purpose 2)
  • Measure ad performance (Purpose 7)
  • Apply market research to generate audience insights (Purpose 9)
  • Develop and improve products (Purpose 10)

(Source)

The "Google Advertising Products" should also be toggled on in order for AdMob to work. The thing is that NO OPTION is selected by default. So, the user should MANUALLY enable those options (and let's be honest, nobody knows that, and nobody wants to do that). The only thing we can do for the moment is to wait for Google to provide us a way to select some purposes and providers by default. Because in its current state, Funding Choice is unusable on mobile.

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Skyost Avatar answered Nov 20 '22 11:11

Skyost


For everyone that needs a workaround until Google fixes the issue:

Disable Personalized Ads for EU users in AdMob -> Blocking Controls.

https://apps.admob.com/v2/pubcontrols/eu-user-consent enter image description here

Then disable the consent form on FundingChoices.

https://fundingchoices.google.com/ enter image description here

The users won't get a consent anymore and non-personalized ads are shown.

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Nico S. Avatar answered Nov 20 '22 11:11

Nico S.