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Mailgun account disabled soon after signing up

I was trying to test/explore mailgun for email service. Soon after signing up I am getting the following text

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Then I thought that it could be because I haven't verified any domain. But, when I try to add a domain I am getting the following msg:

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And when I tried to send email, using gem 'mailgun-ruby', '~>1.1.2' and mailgun sandboxdomain, from ruby console I have the following errors displayed

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Seems like account disabled is the issue here. I had just signedup and my account is disabled. Any help on this?

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rAzOr Avatar asked Jun 01 '26 21:06

rAzOr


1 Answers

So you've stumbled across some of the automated checks that mailgun uses to filter out spam accounts. It doesn't mean your intent or use is spam, it could be because the IP address was flagged in the past.

This is their webpage that explains what's happened and what information they'll need from you to reactivate your account.

https://help.mailgun.com/hc/en-us/articles/202850080-What-does-business-verification-is-required-mean-

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SteveTurczyn Avatar answered Jun 03 '26 12:06

SteveTurczyn