Unsupported request - method type: get

Question

Our app started getting the following error message on a very basic get that was working perfectly fine until recently

https://graph.instagram.com/v12.0/me?access_token=<IG...>

{
   "error": {
      "message": "Unsupported request - method type: get",
      "type": "IGApiException",
      "code": 100,
      "fbtrace_id": "A2KKkkTQ2nn70IQPCGKcKVB"
   }
}

What is this error? This has been working for months, and it looks like freshly created access_token do not have an issue...

Answer 1

Facebook shut down the Instagram Basic Display API product on December 4, 2024. It was deprecated on September 4, 2024 and 90 days later, made unavailable. An error stating unsupported request - method type: get began showing where an Instagram feed used to display images.

I found this question, tried the other answers like completing business verification and was approved, but this alone did not fix the error. Since I verified first, I can't say for sure if this is needed, or just create a new app.

With the error unresolved after verification, I found a newer question on S/O with some helpful info: What is the alternative for instagram basic display api since its deprecated?

Facebook/Meta blog: Update on Instagram Basic Display API

Ultimately I had to create a new app, re-add and authorize users, generate and use new tokens. Generally I followed this guide: API setup with Instagram login. It wasn't too bad but my usage was simple, displaying a feed of the pictures from an account.