Submit App Store Connect Tester feedback directly to JIRA via API or Interface

Question

In TestFlight 2.3 and iOS 13, testers can send feedback directly from the beta app by taking a screenshot and sharing detailed feedback with a crash report immediately after a crash occurs.

Does anyone know of a JIRA web hook and interface so that we may use ITC interface/API to log such issues and directly transmit them to JIRA via an API call?

Answer 1

Recent version of Fastlane include an API client for the feedback system. It was added in this PR: https://github.com/fastlane/fastlane/pull/15793. Sample code from the PR:

lane :connect_feedback do
  fastlane_require 'spaceship'

  Spaceship::Tunes.login
  Spaceship::Tunes.select_team

  # Gets app
  app = Spaceship::ConnectAPI::App.find(ENV["TEST_APP_BUNDLE"])

  # Gets feedback for an app (default includes screenshots and tester info)
  feedbacks = app.get_beta_feedback

  # Iterate over feedbacks
  feedbacks.each do |feedback|
    puts ""
    puts "comment: #{feedback.comment}"
    puts "name: #{feedback.tester.first_name} #{feedback.tester.last_name}"
    puts "email: #{feedback.tester.email}"
    puts "build: #{feedback.build.version}"

    # Iterate over feedback screenshots
    feedback.screenshots.each do |screenshot|

      # screenshot.image_assets is an array of different resolults of a screenshots
      image_asset = screenshot.image_assets.first

      puts "\turl: #{image_asset["url"]}"
      puts "\twidth: #{image_asset["width"]}"
      puts "\theight: #{image_asset["height"]}"
    end
  end
end