MailJet Api - getting message information about sent email

Question

I have sent a transaction email day ago via mailjet API, how do I check info about that message, it works for some messageIDs but for others or most of them it returns 404 error. Maybe 🤔 I'm doing something wrong.

It says mailjet stores and gives such info for up to 90 days?

Since I am on a free plan, they closed my question case, so looking for answers anywhere else :/

MessageUUID:731f3280-b140-4cdc-a3a8-33c314d4e6f8
MessageID:576460762915860600

curl -X GET --user ***:*** https://api.mailjet.com/v3/REST/message/576460762915860600

{ "ErrorInfo" : "", "ErrorMessage" : "Object not found", "StatusCode" : 404 }

curl -X GET --user ***:*** https://api.mailjet.com/v3/REST/messageinformation/576460762915860600

{ "ErrorInfo" : "", "ErrorMessage" : "Object not found", "StatusCode" : 404 }

Answer 1

Just got the same error today.

In my case, it is caused by that the sender domain/email not setup properly.

Also note that if you create a sub account, the sender domain/email won't inherit from the main account, you need to re-setup them.