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Google Play error - Error while retrieving information from server [DF-SA-01]

I am getting this error when I am trying to install an app via the Google Play service with my Android 2.3.6.:

Error while retrieving information from server [DF-SA-01]***

This started to happen just recently, and I cannot install any app from Google Play service.

How can I fix it?

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Motoo Avatar asked Feb 01 '26 15:02

Motoo


2 Answers

On my Samsung Galaxy S, I resolved the error [DF-SA-01] by selecting 'Settings', 'Application Manager', choose 'All', looked for 'Play Store' / Android Market, pressed 'Clear data' and / or uninstall updates.

Restart your phone. Try if you can install your app now. I hope this helps.

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Ali Avatar answered Feb 03 '26 05:02

Ali


I have tried all the mentioned methods, but without success. An alternative method to download an app from Play Store is to download from the web (PC/Laptop). That will auto install on your Android phone.

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jdk Avatar answered Feb 03 '26 04:02

jdk