Google Play Account Deletion Requirement [closed]

Question

My app allows users to create accounts. I noticed in the Google Play console a message that I should provide the ability of account deletion. I have this functionality in my mobile app in the account section (the user should be logged in to delete his account obviously ). But the message says there should be a web URL with the same feature.

If your app allows users to create an account from within your app, then it must also allow users to request for their account to be deleted. Users must have a readily discoverable option to initiate app account deletion from within your app and outside of your app (for example, by visiting your website). A link to this web resource must be entered in the designated URL form field within Play Console.

I don't understand clearly how it should be: just a link to the profile page with the delete account button, like it is in the mobile app, or some kind of form where the user may apply the deletion request?

Answer 1

I have faced the same issue recently so I'll give you my knowledge about this issue.

First of all since you have already added the feature to delete account from your app so you are the half way to go. in case you use social login if you store these data in any database so you have the same issue so make sure to delete it as well

Plus it's recommended to refer to a deletion link for the user to delete its account. You can play around this part by making a google form associated to your developer account so the user can fill the form and you will get notified about it. Providing the form link will make your app appear in the play store as: The developer provides a way for you to request that your data be deleted.