Bigcommerce: Uninstall Callback URL

Question

We´re trying to create a new app for the Bigcommerce app store. We´ve working the install callback url, but the load & uninstall callback seems like it´s not being triggered when clicking on the Uninstall button (or the app icon, for the load callback). We´ve added a log line at the very beginning of the uninstall method, but doesn´t writes anything, so it´s like it´s not being called. The URL is OK (https://www.example.com/UnInstall) and the method is something like this:

    public void UnInstall(string signed_payload)
    {
        Log.Instance.Write("Bigcommerce", "UnInstall", signed_payload);
    }

(this code is just a silly example to try to find out if the method is being triggered).

Am I missing something?

Thanks mates!

Answer 1

Probably the issue is that you are using a local domain (not sure about that). But you need to use a public link in the uninstall callback, Maybe you get confused because the install callback can be a local one.